ESM.Solutions services fall into two broad categories: mentoring and reviews.
Mentoring may take the form of workshops, one-on-one mentoring or a combination of the two.
Regular two-hour directed mentoring sessions to guide you to carry out investigations and actions to improve and protect your business.
Reviews may be focused on a single incident, one process, or a group of processes impacting a single desired outcome.
An independent assessment, over two days, of potential weaknesses impacting customer renewal, plus an action plan.