Cynefin is a Welsh word meaning ‘habitat’, in the sense used in the biological sciences: a place where many things live. It is a framework for understanding why some incidents and problems are so difficult to resolve. The author of the Cynefin model is Dave Snowden: his excellent talks introducing the Cynefin framework can be …
Providing Enterprise Service Management (ESM) consultancy services based on the Cynefin, ITIL & SFIA Frameworks