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Trade Show Mentor

2 Gears

If you are looking to set up a new Service Desk, be it an upgrade from a simple mail-box or to change an existing platform, your two go-to resources are the SDI (Service Desk Institute) Demo Days at various locations, plus SITS-24 (Service Desk and IT Support, 2024) at the Excel, London in April.

ESM.Solutions is offering the following SITS-24 package:

What is not included?

And the financials?

Why use ESM.Solutions as a Trade Show Mentor?


Example of Bad:
Setting up a replacement Service Desk took three months. Then towards the end of the first year, an attempted full-fidelity backup failed since the only data available from the platform was meta-data. A hasty decision was made to return the Service Desk to the prior platform. There was no resistance from front-line team because they had not been consulted on the previous change plus both original decision makers were no longer employed by the organisation.

send email For more information on SITS-24, write to enquiries@esm.solutions